Privacy policy

🛡️ Kannu Foods Privacy Policy

Effective Date: November 1, 2025
Contact Email: support@kanikagrossary.in

Welcome to Kannu Foods, your trusted local grocery and essentials app! Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.


1. Information We Collect

We collect certain information to provide and improve our services:

a) Personal Information

  • Name, phone number, and delivery address

  • Email ID (if provided)

  • Order and payment details

b) Location Information

  • Auto-detected Location: We use your device’s GPS or network-based location to show nearby stores, delivery areas, and available products.

  • Manual Location Entry: You can also manually set your preferred delivery location.

  • Purpose: Your location helps us offer accurate listings, ensure faster deliveries, and connect you with nearby vendors.

c) Usage & Device Information

  • App activity (browsing, cart, order history)

  • Device details (model, operating system, app version)

  • Log data and crash reports (for performance improvement)


2. How We Use Your Information

We use collected data to:

  • Enable account creation and secure login via OTP

  • Process and deliver your grocery orders

  • Show relevant nearby stores and offers

  • Track and update your order status

  • Provide customer support and handle queries

  • Improve app performance, safety, and personalization

  • Send order confirmations, delivery updates, and promotional notifications


3. Location Data Usage

  • Real-time location helps delivery partners reach you quickly.

  • We never share your exact location publicly.

  • You can disable location access anytime in your device settings, but certain features (like showing nearby stores) may be limited.


4. Data Sharing & Disclosure

We may share limited information with:

  • Delivery agents – to complete your order and locate your address.

  • Trusted vendors & partners – for order processing and delivery support.

  • Payment gateways – for secure and verified transactions.

We do not sell or rent your personal data to any third party.


5. Data Security

We use encryption, secure payment gateways, and OTP-based login to protect your information from unauthorized access, alteration, or misuse.


6. Your Rights & Choices

You can:

  • Access and update your profile details

  • Request deletion of your account and associated data

  • Control push notifications and location access via your device settings

To make a data-related request, please contact us at support@kanikagrossary.in.


7. Cookies & Analytics

We may use cookies or similar technologies to enhance your browsing experience and analyze app performance. These tools help us understand how users interact with Kannu Foods to improve our services.


8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be notified through the app or website. Continued use of our services means you agree to the updated terms.


9. Contact Us

If you have any questions, feedback, or privacy concerns, please contact:
📧 support@kanikagrossary.in
📍 Kannu Foods – Your Local Grocery & Essentials App